WARNING: There is disturbing footage] In addition to being the most horrific tragedy in recent history, 9/11 has also been extremely frustrating. The horrifying visuals of the day — the planes crashing in the skyscrapers, the collapsing of the towers, the spectators running from the dust and debris — were almost monotonous.
TV coverage has come a long way since journalists tried to stay safe and not broadcast the worst scene of the event — those who jumped from the towers. They came out when we were inside.
Viewers, then, we see outside, as though the towers were slowly dying and thousands of flesh and blood spirits were scrambling for survival, but this was a non-existent perspective. Today we will explore some of the things we have lost: the stories of individual victims, survivors, and heroes.
10 First Among First Responders
For the physically demanding of the firefighters, Battalion Chief Orio Palmer was in exceptional shape. The 45-year-old is an avid marathon runner, and his endurance on 9/11 did not match that of his peers.
Although the planes affected the upper floors of both buildings, the South Tower was slightly lower from the 84th floor to the 78th. The next is the Sky Lobby, a mid-building connection point where passengers are served from express elevators to local floors.
Firefighters faced an almost impossible task: trekking down dozens of staircases carrying gear that weighed 70 pounds, leaving tens of thousands of people in the opposite direction.
In fact only a few have reached the zones of influence, and the first is Oreo Palmer. After finding one of the few elevators still operating, Palmer and his crew take them to the 40th floor. From there, Palmer leaps ahead of his peers, and can be heard checking repeatedly as he makes supernatural advances down the stairs. Then, at 9:44 am, it was:
“We got several 10-45 code 1s,” he said, frantically using the FDNY code for civilian casualties. Palmer sent a small group of wounded and ambulatory citizens down the same stairs as he came, with instructions to find a working 40th floor elevator.
Unfortunately, the building collapsed before they could make it, demonstrating the hopelessness of the situation despite Palmer’s incredible feat.
9 The Goriest Floor
Reaching the 78th floor of the South Tower, greeted by Oreo Palmer is one of the worst human ruins anyone has ever seen.
Again, the transition point between the 78th floor Sky Lobby-Express and the local elevators. United Airlines Flight 175 was smashed at 9:03 am, as the Sky Lobby was packed with 200 people, as many decided to evacuate the South Tower after the first aircraft hit the opposite tower.
The explosion blew everyone away from their legs. “I moved from one side of the floor to the other,” recalls Ling Young of Ion Corporation. Clearing the blood from her mirrors, she said, “It was like a flat land. Everyone was lying down.”
They were among the lucky few. Only 14 survivors survived.
The bodies were, simply, devastated. The unidentified ones were shot into two, three, and four pieces. Blood spilled out of the walls and pooled to the ground, with many survivors sliding into the gore over the carnage toward the stairwell.
Sky Lobby survivor Kelly Rayher made the unwise decision to return to his 100th-floor office when the explosion literally blew him into the elevator. He was beaten unconscious, but was evacuated.
8 The Ticket Agent That Should Have Listened to His Gut
At 5:45 am, he was greeted with a first-class, one-way ticket and an angry scowl from an Islamic named man.
“If I don’t look like an Arab terrorist, then there is nothing. I gave a mental applause because in this day and age, it’s not fair to say this. ‘I was kind of embarrassed.’
Michael Tuohey, the ticket agent at Portland International Jetport in Maine, advised himself on suspicion of a Middle Eastern man at his check-in counter.
The man was Mohammed Atta , who was caught up with a companion, Abdulaziz Alomari, on his flight to Boston’s Logan Airport after Tauhei broke his worst fears. Upon arrival, they boarded American Airlines Flight 11, which raised the Atta North Tower.
After Atta’s anger reached Boston that morning, he was informed that he had to go through security again. “I thought there was a one-step check-in,” he told Tuohy. He was wrong — and Tuohy was right to be suspicious.
If Tuohey had acted on his first impulse, Atta and Alomari would have lost their flight from Portland  and, later, would not have flown on Flight 11. And because Atta was the terrorist’s pilot, his absence prevented the plane from flying into a skyscraper.
A few weeks later, Tuohyi was shown a collection of photos and asked to identify the men he worked with that day. “I went to Atta,” he said. “It’s like a skull on a poison bottle. There is no mistaking that face. “
7 The Day’s Other Suicide Mission
As it became clear that the attacks involved multiple hijackings, fighter jets scrambled to reassert control over the country’s airspace. Coincidentally, the North American Aerospace Defense Command was doing military maneuvers that day, so many jets were ready to take off.
In fact, it is unlikely that terrorist-pilot aircraft will be intercepted by the event’s condensed timeline and the sheer size of the country. By the time NORAD confirmed that the reported hijacks were not just drills, the North Tower was already affected,  and United Flight 175 was just 17 minutes from the South Tower. American Airlines Flight 77, which crashed at the Pentagon at 9:37 am, was not suspected of hijacking until 9:00 am  – a very tight intervention window.
This leaves United Flight 93, which was delayed before takeoff,  so the sky was fine after the first three crashes.
There are many things that Vice President Dick Cheney ordered that the hijacked aircraft be shot down without aiming at anotherThe order was not issued until Flight 93 crashed on Pennsylvania grounds as passengers tried to regain control from terrorists.
The fighters looking for Flight 93 weren’t going to fire it. They are unarmed, because they do not have time to take up arms before takeoff.
“We can’t fire it,” said pilot Major Heather Penny. “We are getting on the plane. I would definitely be a comicage pilot. “
Like firefighters, police officers and other first responders that day, fighter pilots are ready to make the ultimate sacrifice to save lives.
6 French Film Noir
French filmmakers Jules and Gedion Nadet have an innocent enough project: a human interest documentary about FDNY firefighters. Ironically, a severe shortage of fires in the summer of 2001 limited the operation.
All changed on September 11th. Jules traveled to downtown Manhattan to check for a small gas leak. Suddenly, the roar of a low-flying aircraft pierced the air. Jules raised his camera to capture the only footage affecting American Airlines Flight  — the first aircraft — the North Tower.
The firehouse, home to FDNY Engine 7 and Ladder 1, was one of the first to reach the World Trade Center. Jules looks inside a lot as firefighters face that terrible day.
Jules made some difficult choices along the way. Upon arrival at the North Tower, two people drowned in flames afterburning jet fuel. Jules chose not to show the camera what his eyes were looking at. Soon, however, the fierceness of the day is inevitable.
“At first, I heard this huge noise,” he said. “It’s almost like a car that slipped from a very high altitude, and it could fall underneath the building.”
“And then I heard firefighters behind me saying, OK, we’ve got jumpers.”
Jules decided not to paint the remains of the bodies scattered on the pavement. However, in about 40 minutes of the completed documentary,  the body crashes hitting the set, repeatedly breaking life, at one time. The film won the broadcast journalism award.
5 Last Call
Kevin Cosgrove said okay. In fact, he calmly called his wife.
The vice president of the Ion Corporation, which occupies 98-105 floors of the South Tower, serves as a civilian fire warden of his floor, surrounded by colleagues to evacuate himself. Something was clearly wrong with the other tower, and despite statements that encouraged the owners of the South Tower, — Cosgrove and his colleagues decided to take heed.
And then, at 9:03 am… a loud noise and an earthquake. United Airlines Flight 175 climbed into Tower Two, barring a staircase (only a few people were trapped in the South Tower —and the upper floors were quickly covered with hot and ocher smoke.
Cosgrove and two colleagues ended up in a smoke-free office. Still, he knew he was in serious trouble. At 9:54 am, he phoned 9-1-1 and alerted emergency dispatchers about his exact location. They called back a few minutes later, and Cosgrove answered.
“Hello. We are looking. We are overlooking the financial center. There are three of us. Two broken windows.”
Then, a gut-wrenching, crescendoing rumble.
“Oh God! OH-! “Cosgrove screamed. The line was cut while his floor 110 pancakes into other stories.
Cosgrove’s audio was later used in the investigation into conspirator Zacharias Moussaoui.
4 One Man’s Lagging Cost Two Their Lives
The preventable deaths today could be Victor Wald and Harry Ramos. The former hindered his own mental vulnerability; The latter died trying to save Wald from himself.
Along with colleague Hang Hu, Ramos was evacuated from the 87th floor of the North Tower, a few blocks below the Impact Zone. Most importantly, the plane made all the stairs and elevators inaccessible at and above the affected floors — a borderline of doom.
Not so for those below the 92nd floor, who all escaped from the tower, the first to hit at 8:46 am but the second to collapse at 10:28 am. So Ramos and Hu have enough time to get to safety. Then they saw a perfect stranger named Victor Wald.
As shown in Inside the Twin Towers (above), which combines interviews and dramaturgy to illustrate the stories of those who vacate the buildings, Wald is struggling physically but mentally. He ponders irrelevant questions, theorizing about who caused the attacks, and frustrates everyone, resting and shining repeatedly while the tower’s lifeline drops to zero.
On the 36th floor, three firefighters confronted them, informing them that the other tower had collapsed. They urged Ramos and Hu to defend themselves by leaving Wald .
Zhu listened; Ramos did not. Zhu survived; Ramos did not.
In fact, Ramos was the only employee who perished that day from his company, May Davis. Unfortunately Wald is unable to defend himself and his life becomes a hero.
3 The Man Who Dodged a Plane
Only 18 people  were at or near the impact zone when the planes hit. They are all in the South Tower, perhaps the most incredible of which is Stanley Primnath. When United Airlines Flight 175 crashed into it, an employee at Fuji Bank, Primnath, was on the 81st floor of the plane.
He should never be there. After the first plane hit the North Tower, Primnath took the elevator to the South Tower lobby, where a security guard assured him that the building was safe. He returned to his office with his owner, Kenichiro Tanaka, who died that day 
Shortly after returning to the office, Primnath looked out of his south-facing window.
“I saw this giant plane… slowly moving towards me – eye level, eye contact. I froze. “
United Flight 175 smashed through the walls, unloading the roof and destroying every desk he froze by the time he was swimming under his desk except for the duck he was under. Primnath was buried in a dilapidated state, and as part of his close calls, the wing of the plane was disintegrated in his office door. 
A perfect stranger, Brian Clark, heard Primnath’s subsequent cry for help and freed him from the wreckage. The two were flung to safety.
2 “And Her Unborn Child”
Of the victims that day, 10 were reported to be pregnant.  In official monuments, there are four dreadful words in their names – “and her unborn child” – after each woman’s name. In this disturbing subset, nothing is more heartbreaking than Patricia Masari.
Masari worked for the Marsh & McLennan Company on the 98th floor of the North Tower. Along with more than 1,350 other Tower One workers, her fate closed earlier that day – at 8:46 am, the first plane, United Flight 11, crashed into the North Tower, eliminating access to all stairs and elevators for those at or near. Above its impact point. She had no chance.
Patricia was on the phone with her husband Louise, who was near her office when the plane hit. “Oh my God,” she exclaimed … and their connection was cut off forever. It is unclear whether she was killed during the initial impact, the subsequent fire, or the collapse of the building.
Their conversation was about a pregnancy test Patricia took that morning. It was positive,  and the couple’s first child. Masari age is just 25 years old.
1 A Bubble in the Rubble
After climbing 27 floors of the North Tower at 10:00 am, FDNY Ladder Company Captain Jay Jonas has given his career a clever order.
“I’m pulling the plug,” he told his staff. It’s departure time, double.
Jonas’ crew was ashamed of reaching 60 feet of Tower One’s impact area, and had just learned that the South Tower had collapsed. Jonas realized he could only save the lives of his fellow firefighters.
On floor 20, the number increased when the team saw Josephine Harris,  a bookkeeper for the Port Authority, who was injured in a car accident two weeks earlier. Adding Harris to the group significantly diminished their lineage.
“We wanted to stay together as a unit,” recalls Jonas, “but now we’re taking it one step at a time. Step by step. We’re not going step by step, step by step. We step… step… step…,
It’s not fast enough. The group was on the 4th floor when the tower began to collapse. As the pancake-floor boom came to an end, they ducked, brassed, and prayed.
“I’m just waiting for that big beam to hit or those big concrete pieces to come and tear us down.”
And then it stopped.
The perfection of the building saved Jonas and his team: the 110-foot-long and full-to-the-ground floor, the stones of the implanted building were piled high over four floors. It is the Miracle of Stairwell b. Life pockets for the move up to floor 22, along with the exclusive location of his staircase in the center of the building.
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